Speaking at a press conference in Putrajaya, Malaysia, Dr Kok Soo Chon, investigator in charge of the MH370 safety investigation, did not assign blame for the incident but laid out several protocols that were broken by the air traffic control in Malaysia and Vietnam which ensured that the plane went missing for 20 minutes before anyone was alerted.
"We remain ever hopeful that we will be able to find the answers we seek when the credible evidence becomes available". "The turn back was made not under autopilot but under manual control".
"We can not exclude that there was an unlawful interference by a third party", Kok said.
He admitted he expected nothing new to come from the report, but told Sky News his family would continue to fight for answers until the wreckage was found.
Goh Seng Chong Bloomberg via Getty Images FILE
"We can conclude that MH370 had turned back and the turn back was not because of anomalies in the mechanical system", he said.
He said police retrieved over 2,700 co-ordinates from various file segments found in Zaharie's home flight simulator.
"In conclusion, the team is unable to determine the real cause for the disappearance of MH370".
Claims that Hamid's mobile phone was used found that it was only a "heat signal", which Kok said "was just a signal heat to show that the phone was turned on, but there was no call".
"We are not of the opinion it could be an event committed by the pilot", he said.
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A satellite "handshake" with the plane occurred at 8:19:29, about two hours after the plane was due to land in Beijing, but its location has baffled investigators, sparking the search covering more than 200,000 square kilometers, or 77,220 square miles, of the Indian Ocean seabed.
This follows an exhaustive 495-page MH370 safety Investigation report which also detailed that the Malaysian air traffic controllers did not initiate the three emergency phases in accordance with the standard operating procedures (SOP) in a timely manner.
The inability to locate MH370's crash site has fueled conspiracy theories and online debates over the last four years.
"The (investigative) team has been given full freedom in conducting the investigation and not a single edit or amendment has been made to the report", he said.
She said the scope of the safety investigation was also too limited, depended too much on information supplied to them by other parties rather than on their own probe, and didn't discuss the scope of the searches. At the same time, the report says there's nothing to suggest the aircraft was deliberately evading radar, as suggested by aviation experts who appeared on an Australian news program a few months ago. And a second, private search by USA company Ocean Infinity that finished at the end of May also found no sign of the wreckage.
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The majority of passengers on board were Chinese.
The "rogue pilot" theory still arises in public discussions despite Malaysian authorities saying there was no evidence linking Zaharie or his co-pilot, Fariq Abdul Hamid, to any wrongdoing.
But the radio-telephony communications conducted by the PIC and the flight office (FO) with the Air Traffic Controllers "revealed no evidence of anxiety or stress detected in the conversations".
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